Ordering from Electrolux Service

If you have detailed requirements that involve an in-depth understanding of your processes, you can call upon the expertise of our field sales team. Our experienced team understand the issues you face in your business and will treat all information discussed in the strictest confidence.

1. Establishing your account

Alternatively either call +389 (0) 47 203 330 or +389 (0) 70 237 108 Skopje +389 (0) 2 3298 130 or mob+389 (0) 70 237 108 or e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.  and request a credit application form by e-mail or fax [ +389 (0) 47 203 900 ]. The account application form must be completed and our Terms and Conditions of Trade accepted. Normally and subject to credit approval, your account will be established within 5 working days of receipt of the completed application.

2. Placing your order

We want to make placing your order as easy as possible. Due to the type of product we supply we always require official company orders in writing via e-mail, fax or post. Our e-mail address is: This email address is being protected from spambots. You need JavaScript enabled to view it.  Fax: +389 (0) 47 203 900


Address : Car Samoil 36 PO BOX 52
Postal code/ZIP : 7000
Town/Suburb/City : Bitola
Country : Macedonia

If you would like to discuss details or have any questions please call us on +389 (0) 47 203 330 or +389 (0) 70 237 108 anytime between 08.30 to 17.00 Monday to Friday. 

3. Deliveries

Ex-stock deliveries should be expected within 2 working days for orders received before 12 noon, i.e. orders placed Monday a.m. will be delivered latest Wednesday p.m. Orders for bespoke and non-stock items will have longer lead-times.

4. Minimum order quantities / value

Our normal minimum order quantity is one carton. Our minimum order value is 200 excluding VAT.

5. Methods of payment

By payment card (Mastercard or Visa), cheque or BACS payment (payment must be received before despatch of goods) or on account (approved customers only)

6. Terms of payment

Our terms of payment for approved credit account customers is net cash 30 days from date of invoice.

7. Special Offers

Special offers listed on our website are subject to availability as stock levels are continuously changing.

Spare Parts -Rezervni Delovi za Aparati za Domakinstvo i Restrorani Hoteli

Palenzo Electrolux Professional is leading distributor of 100% Genuine OEM foodservice replacement parts for commercial kitchen equipment and Laudry machines. To fulfill the company's continued mission of providing the right part, at the right time, every time, Palenzo Electrolux Professional offers single source access to parts and technical information from more than 45 foodservice manufacturers, including warewashing equipment. Palenzo Electrolux Professional ensures dedicated one-to-one customer care, accurate parts identification, 24/7 online store, and same day shipping. Provides the largest in-stock inventory and logistical support our customers need to maximize their kitchens' uptime.

Supply and distribution of spare parts for the following companies:


Palenzo Electrolux Professional, the official representative of  EQUPMENTS PROFESSIONAL in Macedonia, offers a combination of high quality products and services. The ZANUSSI PROFESSIONAL industrial product line includes preparation equipment, stainless steel fabrications, refrigeration equipment and cooking equipment and Electrolux Laundry equipment. Except of the above product lines Palenzo Electrolux  PROFESSIONAL offers a full range of services as consulting, kitchen layout study, after sales service and preventive maintenance. Specializes in the import and supply of spare parts from leading manufacturers of professional in the catering sector (FOODSERVICE) and clothing wash(LAUNDRY). Palenzo Electrolux  Professional features a fully equipped warehouse with the necessary stock for immediate servicing professional technicians and customers . Thanks to our in-depth knowledge and experience of the market and its requirements, Palenzo Electrolux  Professional is recognized as a preferred professional equipment supplier for hotels, catering and restaurants.


Contact & Support

Telephone-Bitola: +389 (0) 47 203 330
Telephone-Skopje: +389 02 3298 130
Telephone-Skopje: +389 02 3225 230
Fax:              +389 (0) 47 203 900
Mobile Phone Number: +389 (0) 70 237 108
E-mail:   This email address is being protected from spambots. You need JavaScript enabled to view it.

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